CSD’s Engagement with Students Continues for Fall 2020

Based on communication from the University, the CSD will continue to engage with students and faculty remotely for the Fall 2020 semester. Your Disability Service Professional (DSP at Storrs) or Regional Campus Coordinator (RCC at the Regional Campuses) will continue to engage with you and your instructors in an interactive, case-by-case, class-by-class process to coordinate accommodations based on the nature of the learning environment (online, hybrid or in person). The following information provides guidance as you engage with the CSD to request new accommodations and your instructors, to coordinate approved accommodations in the online, hybrid, and in person learning environments.

CSD App

The CSD now has an app that is easily accessible through the MyUConn app. You can access instructions on how to utilize and download the app here:

CSD in the MyUConn App

Step I:

  1. Go to the App store on your phone
  2. Search for the MyUconn App
  3. Download the App
  4. Select a new persona-residential student or commuter student
  5. Sign In using your NetId
  6. Click on the three bars in the top right corner
  7. Click Add favorites
  8. Select Center for Students with Disabilities by clicking on the +
  9. Click the three bars in the top right corner
  10. Choose Center for Students with Disabilities
  11. You will now see the CSD app home screen 

Step II (to receive notifications from CSD)

  1. Click the person at the top right corner
  2. Click messages
  3. Choose Opt-in at the top from All Public Opt-in
  4. Go to Explore all opt-in channels by clicking the > 
    • Select Center for Students with Disabilities to receive general announcements and reminders from the CSD by clicking the > and then clicking the Opt in green button at the top right (you can Opt out anytime)
    • Select CSD-Beyond Access to receive announcements for participants in the Beyond Access Program by clicking the > and then clicking the Opt in green button at the top right (you can Opt out anytime)
    • Select CSD-UCIS (Interpreting Services) to receive announcements for recipients of d/Deaf and hard of hearing services by clicking the > and then clicking the Opt in green button at the top right (you can Opt out anytime)

Student Meetings

CSD will be available remotely for the Fall 2020 semester, but we are offering even more opportunities to connect with us. The CSD team will be available remotely for phone or virtual meetings via Teams and WebEx Monday-Friday 8am-5pm.

Prospective students and their families are welcome to connect with the CSD virtually as well. To schedule a virtual meeting, contact the CSD at csd@uconn.edu or (860) 486-2020. A CSD team member will follow up and assist you with scheduling a meeting.

Requesting Accommodations and the Interactive Process

New and returning UConn students requesting academic or residential accommodations for the first time should begin the process by registering with the CSD through the MyAccess portal at: https://myaccess.apps.sa.uconn.edu/.  An UConn NetID is required to register.

An overview of the interactive process to request accommodations can be found at: https://csd.uconn.edu/request-accommodations/

Accommodations in the Online, Hybrid, and In Person Learning Environments

The CSD is available to discuss any concerns you may have about the implementation of approved accommodations in an online, hybrid and in person learning environments. We encourage you to engage with your instructors to identify how the course is designed and content will be delivered, and have conversations about how your accommodations will be implemented. Some approved accommodations may not be indicated in a particular course depending on the delivery of the course material and types of assessments conducted.

Do not wait for your instructor to reach out to you. We find instructors value having these conversations with their students and appreciate students initiating the contact, as it shows your engagement in the learning process. Your Disability Service Professional (DSP) or Regional Campus Coordinator (RCC) can discuss any concerns you or your instructor may have about coordinating approved accommodations in the learning environment course content is being delivered. You may email your DSP/RCC directly with any concerns. A complete list of CSD staff with contact information can be found at: https://csd.uconn.edu/profstaff/

Additionally, the CSD Accommodations team and CSDTech team are available to assist you in coordinating accommodations in your courses. Please contact the Accommodations team at csd@uconn.edu or CSDTech team at csdtech@uconn.edu with questions about specific accommodations.

 

Testing Accommodations

In order to utilize your accommodations for the Fall 2020 semester, request your accommodation letters from your Disability Service Professional (DSP) or Regional Campus Coordinator (RCC). To request your Accommodation Letters, log into MyAccess at: https://myaccess.apps.sa.uconn.edu/.

It is your responsibility to communicate with your Instructor/Teaching Assistant (TA) to identify how the course is designed, how content will be delivered, how assessments will be administered, and how your approved testing accommodations will be implemented in the online, hybrid or in person environment. You and your instructors should have a mutual understanding of approved accommodations and how they will be coordinated in the online, hybrid or in person environment. Proactive communication between you and your instructors is an essential piece of the interactive process in the coordination of approved accommodations.

Students should plan to take their assessments with their approved accommodations with their class and/or instructor in the environment the assessment is administered (online or in person).

 

BEFORE YOUR ASSESSMENTS: 

  • Be sure to communicate with your Instructor/Teaching Assistant (TA) regarding your approved testing accommodations, well in advance of the assessment. For example, if you are approved for extended assessment time (2x), your Instructor will adjust those settings in HuskyCT, prior to the day of the assessment. Other approved testing accommodations such as breaks or assistive technology should also be discussed with your Instructor/TA.
  • Designate an area to take online assessments at home or in your dorm. Consider workspace, lighting, comfort, internet connection and noise level when setting up an area for testing.  Make sure to communicate with your family members or roommate so they know when you will be taking your online assessments.
  • You are encouraged to begin planning for your assessments now by downloading Respondus LockDown  Browser, setting up a ProctorU account or other exam administration options as indicated by your instructors for each of your courses. Visit ITS’s Knowledge Base at: https://confluence.uconn.edu/ikb/teaching-and-learning/huskyct/general-support/downloading-and-installing-lockdown-browser-in-huskyct for additional information regarding Respondus and eCampus’ Knowledge Base at: https://kb.ecampus.uconn.edu/tag/proctoru/ for information regarding ProctorU.
  • If you have any questions, please contact your DSP/RCC or Lara Smith, Assistant Accommodations Coordinator, at csdexams@uconn.edu

IMPORTANT INFORMATION REGARDING ONLINE ASSESSMENT PROCTORING: 

When you take an online assessment for a course, the session may be secured and/or proctored remotely.  Your Instructor/Teaching Assistant will provide necessary information prior to the assessment.  Please review the information below to help you better understand how remote proctoring works:    

  • Respondus LockDown Browser is a custom browser that locks down the testing environment within HuskyCT.  It prevents access to other applications during the assessment, which prevents students from viewing class notes, searching the Internet, accessing email, using instant messaging or screen sharing. For additional information regarding Respondus visit: https://confluence.uconn.edu/ikb/teaching-and-learning/huskyct/general-support/downloading-and-installing-lockdown-browser-in-huskyct 
  • Respondus LockDown Browser with Monitor uses advanced Artificial Intelligence that records thumbnail snapshots/snippets of students when they take an assessment.  It monitors for and flags suspicious behavior that your instructor, and only your instructor, can go in and review after you submit the assessment. Although you may be flagged when moving your hair away from your face, or looking away from the computer while thinking about an answer, behaviors such as these are not necessarily indicators of cheating. LockDown Browser with Monitor provides instructors with simple, meaningful results that help them know whether an assessment session warrants deeper scrutiny. For additional information regarding Respondus visit: https://confluence.uconn.edu/ikb/teaching-and-learning/huskyct/general-support/downloading-and-installing-lockdown-browser-in-huskyct 
  • ProctorU is a service that uses both Live Human Proctors as well as Automated Proctors. The launch is a bit different depending on which method your instructor chooses.  In either case, you will need to provide a picture ID as verification and have ProctorU downloaded to your computer.  Detailed instructions can be found by following this link: https://support.proctoru.com/hc/en-us

OTHER IMPORTANT INFORMATION 

  • Academic Integrity: When taking an assessment, you may be required to sign an Academic Integrity Statement. According to The Student Code, academic misconduct is dishonest or unethical academic behavior that includes, but is not limited to, misrepresenting mastery in an academic area (e.g., cheating), failing to properly credit information, research, or ideas to their rightful originators or representing such information, research, or ideas as your own (e.g., plagiarism).

Extended Time

  • Approved extended time is applicable when the assessment has a pre-set limited amount of working time. The pre-set (class time) should be multiplied by the amount stated in your accommodation letter, typically 2x. For example, if the rest of the class has 60 minutes to complete an assessment, and you have the accommodation of ‘extended assessment time – 2x’, you would receive 120 minutes to complete the assessment.  
  • If the assessment is available for all students in the class to take during a window of time (i.e. an assessment opens on a Wednesday and closes on a Friday), but there is a defined amount of working time once the assessment is opened (class gets 60 minutes), your extended time (2x = 120 minutes) would still be applied.   
  • If the assessment is available for several days with no specific amount of time given for the assessment, then extended time is generally not applied when the working window is more than 24 hours. Should you have any questions on how to apply the extended time accommodation in a particular assessment situation, please contact the CSD Accommodations Team at csdexams@uconn.edu.
  • Assessments may be administered through HuskyCT using Respondus LockDown Browser, Respondus Monitor, ProctorU, or other video proctoring option.
  • Assessments given may be offered through HuskyCT.  In this situation, the platform controls the amount of time and will shut down the assessment when the allotted time expires. When the assessment has a specific amount of working time, please confirm with your instructor ahead of time that extended time has been accounted for according to your approved accommodation.
  • Your instructor may choose some other means to administer a timed exam. If so, please communicate with your instructor days ahead of your exam date to ensure that your start and end times account for your extended time so there are no questions about the amount of time you have to complete the exam.

Reduced Distraction Environment for Testing

You should identify suitable, reduced distraction spaces to complete online assessments and other coursework remotely. If you are taking an in-person assessment, the nature of reduced-density classrooms should allow for a reduced distraction environment. The environment can include you taking the assessment with other students and must allow for you to start and finish your assessments with limited interruptions. Tools that may help further reduce distractions for you may include: noise-cancelling headsets, earplugs, study carrels, etc., which are available upon request from the CSD.

Breaks During Exams

In general, the CSD recommends students with this accommodation receive 15% additional time for each assessment. This should be pro-rated based on the time the class has to work on exams. This accommodation is not to be used for working on the assessment. It has been determined that as a result of your condition, you require a “break” from the assessment. If you feel you have a need for longer breaks, on a regular basis, you should contact your DSP/RCC. Your DSP/RCC will discuss the need for additional time during breaks with you and provide specific guidance to your instructors as indicated.

Assistive Technology Use for Assessments

Commonly used assistive technology includes screen readers, text-to-speech technology, speech-to-text applications, and magnification. If you are taking an assessment on HuskyCT using Respondus Lockdown Browser and/or Respondus Monitor, they are both compatible with the frequently used applications listed below.  If you have any concerns about the ability to utilize assistive technology during an assessment, please contact your instructor and remind them that the assessment must be in an accessible format.  

Text-to-Speech technology: 

Screen Readers:  

  Speech-to-Text Applications (Dictation): 

  • Dragon 
  • Word Dictation (not compatible with Respondus)

Screen Magnification: 

  • Zoom Text

Visit the Respondus website to learn more about accessibility features: http://support.respondus.com/support/index.php?/default_import/Knowledgebase/Article/View/187/19/is-lockdown-browser-accessible-to-those-with-disabilities

Instructors will need to inform ProctorU ahead of time if any of their students will be using accommodations on their assessment. Instructors can request provision of their students’ testing accommodations through ProctorU at: https://support.proctoru.com/hc/en-us

If you have questions about the use of assistive technology for your assessments, please contact the CSDTech team at csdtech@uconn.edu.

Notetaking Assistance

Based on course design and delivery this accommodation may no longer be indicated. The University and CSD have several technology-based notetaking options available to students. Contact the CSDTech team at csdtech@uconn.edu to schedule a training and obtain licenses or equipment as indicated.

 

Notetaking Applications & Equipment

Alternate Media

For some students, moving to an online or hybrid learning environments may greatly diminish their need to request alternate media. Alternate media provides students access to print material through different formats, such as pdf files, audio files, large print material or Braille. This accommodation should continue to be available. CSD will work with you and your instructors to provide digitized material in an accessible format. Please contact the CSDTech team at csdalternateformats@uconn.edu with questions about alternate media.

Captioning

Captioning or transcription services convert speech and audio information of multimedia content into a textual equivalent. Captions are time-synced and integrated into multimedia content, while transcriptions provide the text in full separately from the multimedia content. CSD will work with you and your instructors to caption (i.e. videos) or transcribe (i.e. podcasts) media. Please contact the CSDTech team at csdcaptioning@uconn.edu with questions about media that requires captioning or transcription.

Communication Access

Contact University of Connecticut Interpreting Services (UCIS) to discuss communication access services for d/Deaf and hard of hearing students at ucis@uconn.edu. UCIS will work with you and your instructors to provide communication access in your courses. To schedule sign language interpreting or CART services for a class, an event or meeting, please complete the Request Services form at https://ucis.uconn.edu/

Assistive Technology

CSD has several assistive technology products to ensure access to course content. Contact the CSDTech team at csdtech@uconn.edu to schedule a training and obtain licenses or equipment as indicated.

Text-to-speech software & Screen Readers

  • NVDA
    • NVDA is a free screen reader
  • Natural Reader
    • Features: This portal outlines the main features of Natural Reader. These include converting text from any document or pdf into natural sounding voices and storing these voice recordings as mp3 files
  • Read&Write
    • Training Portal: This portal has a library of short videos and helpful strategies in order to help you learn more about the product and use it more effectively.
    • User Guides: Texthelp has many user and training guides that provide a lot of information that is great for learning more about the product and answering any questions you may have.
    • Read&Write Video Tutorial: This youtube video provides an overview of how to use Read&Write for Google Chrome.
    • Read and Write Download Guide.docx: This document provides you directions on how to download Read&Write for your operating system.
  • Voice Dream Reader
    • Voice Dream Reader is a mobile app with advanced text to speech features and customizable reading layout that can be tailored to suit every reading style from completely auditory to completely visual, plus a synchronized combination of both.
  • Apple VoiceOver
    • This is deeply integrated in macOS and on all built-in apps on macs and can give auditory descriptions of each onscreen element and provides helpful hints along the way — whether you prefer using gestures, a keyboard, or a braille display. 
    • User Guide: This page provides a helpful overview of all the functions of VoiceOver
  • Windows Narrator
    • Windows Narrator reads aloud the text from a PC screen. It also describes notifications and calendar appointments, allowing you to use your PC without a display. To start using this, press the Windows logo key + Ctrl + Enter.

 

Speech-to-text software & Dictation

  • iOS Dictation
    • A voice to text tool built in to iOS devices
  • Windows Speech Recognition
    • Windows Speech Recognition is speech recognition tool that enables voice commands to control the desktop user interface, performs speech to text typing, navigate websites, perform keyboard shortcuts, and to operate the mouse cursor.
  • Google Voice Typing
    • Google Voice Typing is a feature that can be used in Google Docs while using a Google Chrome browser that allows you to speak rather than type.

Notetaking Applications & Equipment

Flexibility with Attendance

For some students, moving to an online or hybrid learning environment may greatly diminish their use of attendance flexibility modifications. This accommodation should continue to be available and will most likely be used to address assignment deadlines and make-up exams in the online and hybrid learning environments. You should inform your instructors when you experience an exacerbation of your condition that requires you to use this accommodation in accordance with the established Course Modification Agreement. Please communicate with your instructor and DSP/RCC immediately if you have any questions regarding the coordination of this accommodation in your course(s).

Deadline Extensions

For some students, moving to an online or hybrid learning environment may greatly diminish their use of deadline extensions modifications. This accommodation should continue to be available. You should inform your instructors when you experience an exacerbation of your condition that requires you to use this accommodation in accordance with the established Course Modification Agreement. Please communicate with your instructor and DSP/RCC immediately if you have any questions regarding the coordination of this accommodation in your course(s).

Other Accommodations

If you receive other accommodations that will be impacted by the learning environment in which your course content is being delivered, please communicate with your instructor and DSP/RCC immediately to discuss options. Access barriers cannot be addressed if we do not know about them. The CSD is always available to assist as needed in conversations regarding the implementation of accommodations.

Toolkit for Students to Keep Learning

Following are resources available to students: